Returns - Refunds & Cancellations

Arissa Decor Return & Refund Policy

Thank you for choosing Arissa Decor! We truly appreciate your support. If your purchase doesn’t meet your expectations or needs, we’re here to help with a simple and hassle-free return or exchange process.

Our Commitment to You

  • We value you not just at purchase, but throughout your entire experience.
  • Upon approval, we will refund the full amount to your original payment method.
  • Alternatively, you can exchange your product for another item via a coupon code.

How to Return or Exchange Your Purchase: 3 Easy Steps

Step 1: Initiate Your Return or Exchange Request

  • Notify us within 48 hours of receiving your product by emailing:
    contactus@arissadecor.com
  • Include your order number, order date, and the reason for return or exchange in your email.
  • For damaged items, please send a photo along with your email within 48 hours.
  • We will respond within 24-48 hours with approval or further instructions.

Step 2: Ship the Product Back

  • After approval, return the product within 10 days.
  • Ensure the product is unused and in its original packaging with all accessories and the bill.
  • Shipping costs for returns are borne by the customer.
  • Share the tracking details with us once shipped.

Step 3: Receive Your Refund or Exchange Coupon

  • Once we receive and inspect the product, we will refund the full amount to your original payment method or
  • Issue a coupon code equal to the product’s value for exchange purposes.
  • Coupon codes are valid indefinitely and can be used once on any future purchase.

Refunds & Exchanges

  • Full refunds are provided upon approval of the return request.
  • Exchanges are available via coupon codes.
  • Requests must be made within 48 hours of receiving your order.
  • For faulty products, contact us to arrange pickup.
  • Non-faulty returns must be in perfect condition and shipped back within 10 days.

Order Cancellations

  • To cancel your order before dispatch, contact us via:
  • WhatsApp: +91-7506792410
  • Email: contactus@arissadecor.com
  • No extra fees will be charged for cancellations before dispatch.

If you have any questions or need assistance, please don’t hesitate to reach out. We’re here to ensure you have the best experience with Arissa Decor.

Thank you for shopping with Arissa Decor!